Common questions about pick up and delivery
Where can I pick up my fish?
If you are in the Los Angeles area, you may pick up from our warehouse M, T, Th, F. You can also find us at various farmers markets every weekend. Find an updated list in our About/Delivery page!
When will I get my delivery?
Add items to your cart, and before checkout, you will be prompted to select a day for delivery. Most orders can be delivered Mon. (Tue. for shipping orders), Th, F, S!
Will my fish arrive cold?
Yes! Our Local Delivery orders are transported cold by a Nordic Catch team member.
All UPS shipments (outside of Los Angeles) are sent in an eco-friendly, insulated box, with plenty of food-safe cold packs to keep your fish cool up to 48 hours.
What do you mean by "Send as a gift"?
You can send any of our bundles, or Nordic Surprise Box as a gift to anyone!
This acts as sending a subscription to someone. The recipient will redeem the gift on our site and will be credited the "Number of Payments/Deliveries" you chose to gift.
For example, you want to send your loved one living out of state a Nordic Surprise Box, 3 times... you will pay for all 3 upfront, and they will receive instructions to redeem a subscription for this product on a weekly, bi-weekly, or monthly basis. Once they've chosen their preferred delivery cycle, their order will automatically fulfill up to 3 times without worrying about making any payments!